Our Story
Sarah & Matt are Mount locals who met when they were backpacking around Europe in 2000. They came home after all their adventures and purchased Pacific Coast Lodge and Backpackers in 2012. Over the years they have made many improvements and have grown the business from humble beginnings to an award-winning hostel. They still love to travel and continue to be inspired by their own experiences both home and overseas, driving Pacific Coast Lodge and Backpackers to be the best accommodation experience in New Zealand for travellers and adventurous souls.
“Our team is proud and passionate about making your stay a comfortable, fun and memorable one. We offer excellent customer service with eco-tourism in mind, following our Takiaki Promise to protect our water, land and culture. It's more than just a place to stay, it is an experience!"
The Teams Achievements To Date:
- 2022 awarded 9.9 rating from HostelWorld
- 2021 Gold “Resource wise” award for diverting 70% of rubbish
- 2021 Trip Advisor traveller’s choice award
- 2020 Trip Advisor traveller’s choice award, Resource Wise Silver sustainability award
- 2019 Winner of the Adventure Tourism Award “Best accommodation in NZ” in Gold Coast
- 2019 awarded the Qualmark 4 star Silver Sustainable Tourism Business Award
- 2018 awarded "Certificate of Excellence" by TripAdvisor.
- 2016 and 2017 Winners for the "Best accommodation in NZ" Golden Backpack Award in Gold Coast
- 2016 and 2017 Winners of the Tauranga Westpac Tourism and Hospitality Award.
- 2014, 2015 and 2017 Certificate of Excellence Trip Advisor.
- 2015 Finalist of the "Best accommodation in NZ" Golden Backpack Award in Sydney
- 2014 Winner of the "Best accommodation in NZ" Golden Backpack Award in Sydney